Narrow your “Say-Do Gap”

Narrow your “Say-Do Gap”

Get it? When you say you are going to do something, do you do it? All the time? Most of the time? Paying attention to those agreements we let slip out of our mouth is important all the time, but particularly when establishing new relationships in a new position. So take inventory of your habit and be sure to make good on each of your commitments. You will be rewarded with stronger support from your colleagues. Tip: at the end of a conversation or meeting, make a note of what you’ve agreed to do. Dictate it to Siri, send yourself an email, or write it down! Doing it in front of the others will also help clear up misunderstandings of what’s been agreed.

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Paula McLeod, PCC, CPCC mentor coach for students in CTI Certification.

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